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Salesforce CRM Administration Handbook. A comprehensive guide to administering, configuring, and customizing Salesforce CRM

(ebook) (audiobook) (audiobook) Język publikacji: angielski
Autorzy:
Krzysztof Nowacki, Mateusz Twarożek
Salesforce CRM Administration Handbook. A comprehensive guide to administering, configuring, and customizing Salesforce CRM Krzysztof Nowacki, Mateusz Twarożek - okładka książki

Salesforce CRM Administration Handbook. A comprehensive guide to administering, configuring, and customizing Salesforce CRM Krzysztof Nowacki, Mateusz Twarożek - okładka książki

Salesforce CRM Administration Handbook. A comprehensive guide to administering, configuring, and customizing Salesforce CRM Krzysztof Nowacki, Mateusz Twarożek - okładka audiobooka MP3

Salesforce CRM Administration Handbook. A comprehensive guide to administering, configuring, and customizing Salesforce CRM Krzysztof Nowacki, Mateusz Twarożek - okładka audiobooks CD

Ocena:
Bądź pierwszym, który oceni tę książkę
Stron:
328
Dostępne formaty:
     PDF
     ePub
Do you aspire to be a successful Salesforce administrator or consultant? If yes, then this step-by-step guide is for you. Written by certified Salesforce professionals, the Salesforce CRM Administration Handbook will take you through the intricacies of Salesforce, covering objects, records, automation, and much more.
Starting with an overview of the capabilities and limitations of Salesforce, you’ll progress toward a holistic understanding of system architecture with real-world examples, including workarounds that enable the successful completion of projects. As you delve deeper, you’ll learn about the fundamental concepts of a CRM system, its purpose, and the pivotal role of an administrator in the Salesforce lifecycle. You’ll also explore the basic structures of the entire Salesforce system and navigate confidently through the intricacies of security, automation, and reporting in the Sales/Service Cloud.
By the end of this book, you’ll have the confidence you need to navigate Salesforce’s backend seamlessly, implement configuration changes effortlessly, and communicate fluently in Salesforce terminology.

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O autorze książki

Krzysztof Nowacki, Mateusz Twarożek
Krzysztof Nowacki Certified Salesforce administrator and consultant with 15+ years of experience in CRM and HR software implementations and consultancy for key international accounts of various industries (FMCG, pharmacy, retail, manufacturing, finance, SSC/BPO). Speaker at conferences, a lecturer at postgraduate studies.

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