MEDICAL CONSULTATION DIALOGUES

At the health centre'

A: Welcome to ABC Health Centre. How can I help you?

B: Good morning. I'd like to see our family doctor.A: Excuse me, who is your family doctor?

B: Our family doctor is Dr. Jackson.

A: I am afraid Dr. Jackson works in the afternoon today.

B: What time will he start?

A: He has a consultation from 2 pm to 8 pm.

B: Can you register me?

A: Are you our patient?

B: Yes, I have been here many times.

A: May I have your name and address to check your file?

B: Kate Adams, 10 Brown Street.

A: Ok Madam. Can you come at three o'clock?

B: Yes, of course.

A: Your number in the list is 8

B: Thank you a lot. Goodbye.

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Phrases used at health centre' reception

RECEPTIONIST'S QUESTIONS AND RESPONSES:

Is this your first visit or are you our patient?

Can I have your name, please?

Who is your family doctor?

What do want to see the doctor about?

Which day is good for you?

How about two weeks from now?

What time do you want to come?

Our health centre is open only on weekdays.

We are open from 7 am to 6 pm but registration starts at 6 am

The cardiologist is here only on Mondays.

Consultation with Dr. Benson is by appointment only.